Customer Service Agent - New York
Customer Service Agent - New York
| Job Title: | Customer Service Agent |
| Company: | Bluecore Inc. |
| Your Application: | You have not applied yet. Apply or Refer for rewards |
| Location: | New York, USA |
| Salary: | USD 769.00 - 1,047.00 Weekly |
| Allows working from home: | Yes |
| Published: | 26/02/2024 |
| ID: | 392163683 |
| Employer Email: | *********@*******.com (View email) |
| WhatsApp: | Send WhatsApp |
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Requirements:
- • Excellent communication and interpersonal skills
- • Strong active listening and problem-solving skills
- • Ability to work in a fast-paced, dynamic environment
- • Proficiency in computer software and technology
- • Strong attention to detail and organizational skills
- • Ability to work varying shifts and schedules, including weekends and holidays
Responsibilities:
- • Respond promptly and professionally to customer inquiries via phone, email, and chat
- • Resolve customer complaints and issues in a fair and timely manner
- • Utilize problem-solving skills to address customer concerns and provide solutions
- • Document customer interactions accurately and thoroughly
- • Escalate complex issues to supervisors or other departments as necessary
- • Provide product and service information to customers
- • Identify and address customer needs and concerns
- • Maintain a positive and empathetic attitude in all customer interactions
- • Stay up-to-date on company products and services
Benefits:
We offer competitive compensation, a minimum of $17.50/hr and a maximum of $45.85/hr, and benefits packages for this role. If you are passionate about delivering exceptional customer service and are eager to join a dynamic team, please apply!
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 769.00 - 1,047.00 Weekly
Positions available: 8
JOB REQUIREMENTS
Minimal experience: No experience
Gender: Indistinct
Requirements:
- • Excellent communication and interpersonal skills
- • Strong active listening and problem-solving skills
- • Ability to work in a fast-paced, dynamic environment
- • Proficiency in computer software and technology
- • Strong attention to detail and organizational skills
- • Ability to work varying shifts and schedules, including weekends and holidays
Responsibilities:
- • Respond promptly and professionally to customer inquiries via phone, email, and chat
- • Resolve customer complaints and issues in a fair and timely manner
- • Utilize problem-solving skills to address customer concerns and provide solutions
- • Document customer interactions accurately and thoroughly
- • Escalate complex issues to supervisors or other departments as necessary
- • Provide product and service information to customers
- • Identify and address customer needs and concerns
- • Maintain a positive and empathetic attitude in all customer interactions
- • Stay up-to-date on company products and services
Benefits:
We offer competitive compensation, a minimum of $17.50/hr and a maximum of $45.85/hr, and benefits packages for this role. If you are passionate about delivering exceptional customer service and are eager to join a dynamic team, please apply!
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 769.00 - 1,047.00 Weekly
Positions available: 8
JOB REQUIREMENTS
Minimal experience: No experience
Gender: Indistinct
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