Analista de Operaciones Comerciales | Commercial Operations Analyst - Toluca

Job Title: Analista de Operaciones Comerciales | Commercial Operations Analyst
Company:
Country: USA
State/City: Toluca
Publication Date: 09/08/2018
ID: 139275326
Correo de empresa:

Job Description
Requirements:
Minimum requirements

Bachelor's degree in Business Administration, Industrial Engineering or related field

2+ years experience in import/export, customer service, trade operations or related field

Advance proficiency in English and Spanish is a must

Office Suite (Excel, Word, PowerPoint) a must

Experience within a Healthcare environment (Pharma, Med Device) preferred

Six Sigma, Kaizen, Root Cause analysis knowledge and experience preferred
Responsibilities:
Tactical, operational and analytical support of the country operations (CORDIS/PR/Legacy)

Supports Customer Service through guidance and education on order management process

Lead sales order management (OTIF, Fill Rate and Order Cycle)

Planning, organizing and directing contracted customer service actions providing timely responses to customer inquiries and resolving customer issues

Support to sales team on (reports, available dates, delivery promise, B/O management)

Prepare and distribute customer activity reports

Direct requests and unresolved issues to the designated resource, communicate and coordinate with internal departments

Ownership of consignment reconciliation and replenishment

Lead the return process with all stakeholders

Lead and conduct overage, shortage and damage processes

Supervise in collaboration with the LSP warehousing activities and inventory (receiving, labeling, scrap, cycle counting and rack position optimization)

Transportation tracking and supervision in conjunction with the LSP

Prepare Key Performance Indicators for Operations

Create and provide reports to support Operations and management team for decision support

Coordinate monthly performance meeting with LSP and managers

Follow up of Global Trade activities (i.e. Cofepris, Customs Agency, pick up, freight consolidation, warehouse)

Follow up on all order cash and logistics activities with LSP

Update and maintain inventory management, i.e, SKU "ABC"

Travel requirements: 10%

Ability to work in Toluca 90% of the time

Please note that relocation is not provided.
Benefits:
Competitive salary and full benefits package offered.

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1

Age requirements:
Minimal experience: No experience
Gender: Indistinct

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