Bilingual Customer Service Representatives - Work From Home

Company: TalentPop
Your Application: You have not applied yet
Location: Work From Home, USA
Allows working from home: Yes
Employer Email:
JOB DESCRIPTION
Requirements:
-Must be bilingual in English and Spanish

-Reliable Internet Connection

-Phone Experience

-1-2 years of Customer Service Experience (written & verbal communication skills)

-Excellent Organizational and Time-Management Skills. Experience working with Shopify, BigCommerce, and/or Amazon is a plus but not required.

-Experience in using Gorgias, Zendesk, Freshdesk, Intercom, and/or G Suite is a plus but not required.

-Must be able to communicate via Zoom Video, Phone, Slack, and Email.

Responsibilities:
-Represent and convey a company/client brand

-Create solution-based emails in response to customer tickets/inquires.

-Work independently; manage time and multi-task

-Convey solutions to client that will better their
business

-Create solutions to new problems that arise
Benefits:
-$3USD/hr

-1 year gifts/raises

-6 days of Paid Time Off every year (3 days PTO after 320 hours of work or availability to be paid out the given amount by the end of the year)

-13th month/Christmas bonus after 90 days of full time employment or 320 hours of work.


JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1


JOB REQUIREMENTS
Minimal experience: No experience
Gender: Indistinct



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