Helvetica neue", helvetica, arial, sans-serif; font-size: 14px;">customer retention. Memorizing and using scripts, and verbiage to schedule appts for customers to come into the dealership. looking for bilingual candidates (spanish &english)we are a dealer group (auto giants) based in the united states of america-virginia and maryland. emailing and texting in the crm is required as well. prompt responses to customer questions, emails, text messages are a must. Work week is 50 hours per week scheduled from 9am to 8pm eastern time. we are open everyday of the week and you will get two days off every week. please send a resume (cv) in response to this ad as we are looking to hire immediately. Must possess effective communication skills, be a self starter, able to prioritize, and have the ability to actively listen and stay trainable. management is very hands on!able to create a strong sense of urgency, build rapport and ask appropriate fact finding questions based on the needs and conversation with the customer.