C2H - (2) - Product Experience & Design Specialist (Human Centered Design Processes) - Raleigh

Company: Tanson Corp
Your Application: You have not applied yet
Location: Raleigh, USA
Description: Role: Product Experience & Design Specialist

Product Experience and Design (PXD) requires a unique blend of real-world experience and theory, entrepreneurial zeal, and elite production and execution.
Working as PXD Specialist means you'll be part of a team of highly skilled individuals to tackle all aspects of the design process from user research to physical prototyping to telling the project story to the client. You will work as a member of a multi-disciplinary engineering team to create and deliver market leading offerings for clients across the continuum of care.

As a Specialist of Product Experience & Design, you will be helping people live healthier lives when you bring your expertise, passion, energy, focus and all-in approach to work every day. This is the place where you can do your life's best work.

IDEAL candidate background: We need candidates with digital UI production experience. Mobile, desktop/responsive, working with design systems and component creation. Healthcare experience is nice, but not a must-have. Ideally their portfolio and experience includes real-world work examples. I don't want all school projects and "personal exploration" projects. They need at least some experience working for real clients.

What experience will set candidates apart from one another? Prototyping and front-end dev experience would set them apart from candidates without that ability/experience.

Are you open to candidates that would need to be 100% remote for the duration of the engagement?
I'm open to this, but the intent is to make sure our team and the candidate are a good fit for each other over the course of the contract and then hire them if it works out. Our work is very collaborative and, while it is possible to work remotely for many or most functions, sometimes it's more productive to be in-person. Additionally, client work sometimes requires us to travel. If someone is absolutely against any sort of travel, it would be good to know.

***We are not able to offer sponsorship, so candidates need to be citizens.

Primary Responsibilities
Create new consumer experiences focused on patients, providers, payers, and others across the health care ecosystem.
Design new approaches that enhance and extend the consumer experiences.
consumer and end-user requirements through in person interviews and secondary research.
Help clients empathize with users by creating deliverables that tell a compelling story.
Serve as a subject matter contributor in the area of product design, user experience, and user interface and interaction design.
Use data, including key performance indicators, market research, and testing methods, to identify ways to conceptualize and advance the user experience
Create functional prototypes and designs of different levels of fidelity to help teams determine the design direction for delivery.
Work alongside and collaboratively with development teams to understand constraints and identify opportunities to modernize our approach to delivery.
Be a mentor to junior designers by reviewing work performed and providing constructive feedback and support.

3-5 years of product design and/or user experience and design
3-5 years of experience in Human Centered Design processes
Bachelor's degree in Design with a concentration in communication, customer experience, or user experience
A portfolio of work that demonstrates your level of skill for the following: mobile application, responsive web, scalable platform, and consumer-facing portal designs.

Specific Skills Required:
Defining Value Propositions
Ethnographic Research and Synthesis
Persona Development
Journey Mapping
User Experience
Interface Design
Rapid Prototyping
Front-end Development
A variety of graphic design and interactive tools including
InVision, Axure RP, or a similar prototyping tool
React JS

Extensive Experience:

Comfort with clients, working as a collaborator and advisor, and the ability to confidently and credibly share your point of view and expertise.
Working in an ambiguous and dynamic environment and comfort collaborating with multidisciplinary design teams in a non-hierarchical organization.
The ability to synthesize multiple, and sometimes conflicting, inputs (data, qualitative feedback, hypothesis, etc.) into a common point of view.
The ability to be coached, be adaptable and be collaborative
Exceptional communication and storytelling skills
Employment type: C2H

Work Day: Full Time
Salary: Negotiable

Minimal experience: 5 years

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