Call Center / Customer Care Representative Manager Receptionist,Data Entry,Administrative Assistant IT Management - Philadelphia

Company: LEGEND SOLUTION
State/City: Philadelphia
Job Description:
Requirements:
Welcome to (Legend Solutions LLC)

Legend Solutions LLC, being into IT consultancy since 2008, is proven expertise in comprehensive remote infrastructure management, application management and system management.

We enable you not only cut costs, but also perk up your service levels and expand your reach. Inspired by simplicity, we have nurtured our process and delivery methodology to make our NOC, the global epicentre of 'delivery and performance' excellence.

Legend Solutions LLC, is managed by a highly erudite professionals, with over 50 years of combined experience in IT/ITes, BFSI and other business domains. Legend Solutions, would deliver services to customer with quantifiable returns.

We manage IT/ITes of any Business Domains globally with best qualities and cost-effective. 
Responsibilities:
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns

Responsible for maintaining a
high level of professionalism with clients and working to establish a positive rapport with every caller

Update customer information in the customer service database during and after each call

Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

Impact the companys bottom line by problem solving and turning frustrated clients into repeat customers
Benefits:
You'll be required to commence training and orientation soonest as we need the position filled and active immediately. The pay is $39.84/hr. training is $20.00/hr. and will get payment bi-weekly via direct deposit or paycheck and the maximum amount you can work a week is 30 hours.

Salary: USD 600.00 - 400.00 Weekly
Positions available: 6

Age requirements:
Minimal experience: No experience


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