Chat Support Representative | 2 Years - Riverside

Company: Aro Drilling
Other Job Openings at the Company: The company has other active jobs (2)
Your Application: You have not applied yet
Location: Riverside, USA
Allows working from home: Yes
Employer Email: *********@*******.com (View email)
WhatsApp:  Send WhatsApp
JOB DESCRIPTION
Requirements:

Email Support Skills and Qualification:
Bachelor degree or high school diploma
Must possess a minimum of 3 years of experience in the similar field
Computer savvy and online abilities
Familiarity with CRM systems and practices
Ability to multi- Task, prioritize, and manage time effectively
Capacity to run numerous system programs and displays at the same time
Superb communication and personal skills are required
Strong debugging and problem- Olving skills
Ability to work successfully in a collaborative atmosphere to achieve goals
Ability to cope with stressful situations and meet the deadline with limited guidance


Responsibilities:
Assist with online campaigns
Establish a strong demeanor when dealing with customers
Respond quickly to customer queries
Communicate with consumers via email
Recognize and handle customer complaints
Process orders, forms, registrations, and requests
Maintain

a log of all customer interactions, transactions, comments, and complaints.
Take care of all orders, forms, applications, and demands.
Maintain a log of all customer interactions, transactions, comments, and complaints.
Coordinate and interact with coworkers
Develop sales leads
Maintain a positive relationship with consumers through constant communication
Prepare product surveys by gathering and evaluating client information
Place or change plans
Suggest solutions when a device malfunctions
Handle product defects


Benefits:
Salary Insurance, Medical Expenses, Social activities organized by the company.




JOB TYPE
Work Day: Half-time
Employment type: Temporary Job
Salary: USD 76.00 - 152.00 Biweekly
Positions available: 5


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct



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