Computer Systems Technician - Miami

Company: Syb Tecnologías Kmcr SRL
Your Application: You have not applied yet
Location: Miami, USA
Employer Email: *********@*******.com (View email)
Immediate availability

Must live in miami

Have work experience

Have studies in computer science

Experience Laptop dispatch

Actividades a realizar:

a. The Dispatch engineer shall perform software IMACs and re-installations in accordance with the specific IT Service Request, procedures, and other application policies (e.g., security policies) including end user signoff

b. All Dispatch tickets will be fulfilled with a Next business day commitment considering ticket to be initiated with a cutover of 3 hours before the end of local business hours. All Dispatch tickets will be considered only after IT gets approved by Lloyd's Register.

c. The Dispatch engineer shall provide hardware break fix services and provide technical diagnosis and repair of defective hardware for devices within either of the DOA, OEM standard warranty repair services, enhanced warranty repair services or post warranty repair parameters.

The Dispatch engineer shall provide onsite software support providing problem diagnosis and resolution of software functionality for both operating systems and the standard desktop application

The Dispatch engineer will be responsible for providing hands and eye support to visually verify the state of

a device and to perform necessary tasks at the direction of a remote support subject matter expert in order to rectify an incident or to provide access.

The Dispatch engineer shall be responsible for disposable/recycling and spare management of the device based on Lloyd's Register request.

Scheduled Visits technicians : Not exhaustive list of tasks

a. Laptop stock maintenance within this template

b. Check in returned laptops and re-image the laptops

c. Laptop dispatch

d. Stock checks and provide update of Hardware to Asset Management Team (Via their working report)

e. Sanitary visit of Audio-Video/meeting rooms

f. Check of printers

Work Day: Full Time
Employment type: Temporary Job
Salary: Negotiable
Positions available: 2

Minimal experience: 2 years
Languages: Inglés Medium
Minimum required education: Master's degree
Age: From 28 to 58 years
Gender: Indistinct
Computer skills: Soporte Técnico

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