Customer Account Specialist - Miramar Florida

Company: Resideo
Other Job Openings at the Company: The company has other active jobs (21)
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Location: Miramar Florida, USA
Employer Email: *********@*******.com (View email)
JOB DESCRIPTION
Requirements:
High School Diploma
Associates or bachelor-s degree preferred
3- 5 years of relevant work experience in customer service or sales support role
Experienced Salesforce or other CRM experience a plus
Experienced with AV Engineering, AV Products Sales & Services a big plus
Strong verbal and written communication skills
Time management skills to prioritize and meet deadlines
Reasoning and problem- Olving skills
Soft Skills of emotional intelligence
Proficiency in Microsoft Office Applications including Excel, PowerPoint, and Word


Responsibilities:
Core duties and responsibilities include the following. Other duties may be assigned.
Process and submit customer orders and quotes in ERP system
Interact and consult with customers on orders and

service requests
Confirm inventory in stock and determine best shipping methods
Investigate order status and provide ETA information to customers
Establish positive relationships with customers to ensure satisfaction and retention
Demonstrate behaviors that support core values of the organization
Participate in team meetings, training, and ongoing personal development
Participate in a fun and inclusive work environment


Benefits:
Medical Dental Vision 401K




JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 4


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct



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