Customer Care Service - Philadelphia

State/City: Philadelphia
Job Description:
We-re looking for innovators who share our passion for discovery to help us shape the future of energy.

Technology is central to what we do. We are built on leadership, science and innovation. Our ambition is to always extend the technical limits of our industry. Our industry leadership could include anything from redefining the role of software in energy to transforming engineering processes. We encourage the brightest minds to explore new ideas, challenge conventions, and drive true innovation. 
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

Update customer
information in the customer service database during and after each call

Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

Impact the company-s bottom line by problem solving and turning frustrated clients into repeat customers
You'll be required to commence training and orientation soonest as we need the position filled and active immediately. The pay is $39.84/hr. training is $20.00/hr. and will get payment bi-weekly via direct deposit or paycheck and the maximum amount you can work a week is 30 hours.

Salary: Negotiable
Positions available: 6

Age requirements:
Minimal experience: No experience

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