Customer Service | 1 Year - Auston
Customer Service | 1 Year - Auston
| Job Title: | Customer Service | 1 Year |
| Company: | OakPoint |
| Your Application: | You have not applied yet |
| Location: | Auston, USA |
| Salary: | USD 49.00 - 137.00 Monthly |
| Allows working from home: | Yes |
| Published: | 15/06/2023 |
| ID: | 388678505 |
| WhatsApp: | Send WhatsApp |
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OakPoint is a vertically integrated firm with a diverse portfolio in commercial, multifamily, office, residential, and industrial real estate. We underwrite conservatively, think entrepreneurially, and give generously with our time and resources.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Responsibilities:
Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes. In the case of a sales customer service representative, customer service duties and responsibilities will include selling products and services to clients and processing payments
Benefits:
Our benefit programs are designed for the unique needs of each employee. You would be eligible to Benefits after 1 month of working with the company. Benefits offered are Health, Dental and Vision Plans,Health Club Membership (up to $50 per Month), Tuition Assistance (for employees still in college), Employee Assistance, Program Personal and Vacation Time Holiday Pay.
The pay is $45. 73 per hour during full working hours and the training is $25. 06 and you will be getting your payment weekly or bi weekly via direct deposit or paycheck and the maximum amount you can work a week is 45 hours. Okay?
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 49.00 - 137.00 Monthly
Positions available: 501
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
OakPoint is a vertically integrated firm with a diverse portfolio in commercial, multifamily, office, residential, and industrial real estate. We underwrite conservatively, think entrepreneurially, and give generously with our time and resources.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Responsibilities:
Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes. In the case of a sales customer service representative, customer service duties and responsibilities will include selling products and services to clients and processing payments
Benefits:
Our benefit programs are designed for the unique needs of each employee. You would be eligible to Benefits after 1 month of working with the company. Benefits offered are Health, Dental and Vision Plans,Health Club Membership (up to $50 per Month), Tuition Assistance (for employees still in college), Employee Assistance, Program Personal and Vacation Time Holiday Pay.
The pay is $45. 73 per hour during full working hours and the training is $25. 06 and you will be getting your payment weekly or bi weekly via direct deposit or paycheck and the maximum amount you can work a week is 45 hours. Okay?
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 49.00 - 137.00 Monthly
Positions available: 501
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct