Customer Service Agent/Service Desk - Austin

Company: AlphaNet
Your Application: You have not applied yet
Location: Austin, USA
JOB DESCRIPTION
Requirements:
Role: ServiceDesk (Call Center domain)
Location: Austin, TX (Onsite)
Duration- Long Term Contract
- Excellent customer service skills and willingness to go the extra mile helping customers
- Windows support
- Basic networking
- Excellent oral and written communication skills
- High degree of responsibility, commitment and dependability
- Knowledge of Office 365
- 1- 2 years previous experience in Client Services, Help Desk or Technical Support role
- ITSM tool usage (preferably Remedy)
- Training days will be Monday - Friday from 8: 30 AM - 4: 30 PM
- Please ensure agents arrive no earlier than 8: 25 AM on Training Start Date
- Candidates will not be allowed to enter the building without their badge and the
person who does this arrives at 8: 30 AM
- Agents who miss more than 2 days of training total will be separated from the contract due to excessive attendance issues
- Agents must adhere to the dress code beginning on day one


Responsibilities:
Excellent customer service skills and willingness to go the extra mile helping customers
- Windows support
- Basic networking
- Excellent oral and written communication skills




JOB TYPE
Work Day: Full Time
Employment type: Temporary Job
Salary: USD 32.00 - 64.00 Biweekly
Positions available: 20


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct



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