Customer Service Agent/Service Desk - Austin
Customer Service Agent/Service Desk - Austin
| Job Title: | Customer Service Agent/Service Desk |
| Company: | AlphaNet |
| Your Application: | You have not applied yet. Apply or Refer for rewards |
| Location: | Austin, USA |
| Salary: | USD 16.00 - 16.00 Biweekly |
| Published: | 05/10/2022 |
| ID: | 365270324 |
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JOB DESCRIPTION
JOB DESCRIPTION
Requirements:
Role: ServiceDesk (Call Center domain)
Location: Austin, TX (Onsite)
Duration- Long Term Contract
- Excellent customer service skills and willingness to go the extra mile helping customers
- Windows support
- Basic networking
- Excellent oral and written communication skills
- High degree of responsibility, commitment and dependability
- Knowledge of Office 365
- 1- 2 years previous experience in Client Services, Help Desk or Technical Support role
- ITSM tool usage (preferably Remedy)
- Training days will be Monday - Friday from 8: 30 AM - 4: 30 PM
- Please ensure agents arrive no earlier than 8: 25 AM on Training Start Date
- Candidates will not be allowed to enter the building without their badge and the person who does this arrives at 8: 30 AM
- Agents who miss more than 2 days of training total will be separated from the contract due to excessive attendance issues
- Agents must adhere to the dress code beginning on day one
JOB TYPE
Work Day: Full Time
Employment type: Temporary Job
Salary: USD 32.00 - 64.00 Biweekly
Positions available: 20
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Role: ServiceDesk (Call Center domain)
Location: Austin, TX (Onsite)
Duration- Long Term Contract
- Excellent customer service skills and willingness to go the extra mile helping customers
- Windows support
- Basic networking
- Excellent oral and written communication skills
- High degree of responsibility, commitment and dependability
- Knowledge of Office 365
- 1- 2 years previous experience in Client Services, Help Desk or Technical Support role
- ITSM tool usage (preferably Remedy)
- Training days will be Monday - Friday from 8: 30 AM - 4: 30 PM
- Please ensure agents arrive no earlier than 8: 25 AM on Training Start Date
- Candidates will not be allowed to enter the building without their badge and the person who does this arrives at 8: 30 AM
- Agents who miss more than 2 days of training total will be separated from the contract due to excessive attendance issues
- Agents must adhere to the dress code beginning on day one
Responsibilities:
Excellent customer service skills and willingness to go the extra mile helping customers
- Windows support
- Basic networking
- Excellent oral and written communication skills
JOB TYPE
Work Day: Full Time
Employment type: Temporary Job
Salary: USD 32.00 - 64.00 Biweekly
Positions available: 20
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Requirements:
Role: ServiceDesk (Call Center domain)
Location: Austin, TX (Onsite)
Duration- Long Term Contract
- Excellent customer service skills and willingness to go the extra mile helping customers
- Windows support
- Basic networking
- Excellent oral and written communication skills
- High degree of responsibility, commitment and dependability
- Knowledge of Office 365
- 1- 2 years previous experience in Client Services, Help Desk or Technical Support role
- ITSM tool usage (preferably Remedy)
- Training days will be Monday - Friday from 8: 30 AM - 4: 30 PM
- Please ensure agents arrive no earlier than 8: 25 AM on Training Start Date
- Candidates will not be allowed to enter the building without their badge and the person who does this arrives at 8: 30 AM
- Agents who miss more than 2 days of training total will be separated from the contract due to excessive attendance issues
- Agents must adhere to the dress code beginning on day one
JOB TYPE
Work Day: Full Time
Employment type: Temporary Job
Salary: USD 32.00 - 64.00 Biweekly
Positions available: 20
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Role: ServiceDesk (Call Center domain)
Location: Austin, TX (Onsite)
Duration- Long Term Contract
- Excellent customer service skills and willingness to go the extra mile helping customers
- Windows support
- Basic networking
- Excellent oral and written communication skills
- High degree of responsibility, commitment and dependability
- Knowledge of Office 365
- 1- 2 years previous experience in Client Services, Help Desk or Technical Support role
- ITSM tool usage (preferably Remedy)
- Training days will be Monday - Friday from 8: 30 AM - 4: 30 PM
- Please ensure agents arrive no earlier than 8: 25 AM on Training Start Date
- Candidates will not be allowed to enter the building without their badge and the person who does this arrives at 8: 30 AM
- Agents who miss more than 2 days of training total will be separated from the contract due to excessive attendance issues
- Agents must adhere to the dress code beginning on day one
Responsibilities:
Excellent customer service skills and willingness to go the extra mile helping customers
- Windows support
- Basic networking
- Excellent oral and written communication skills
JOB TYPE
Work Day: Full Time
Employment type: Temporary Job
Salary: USD 32.00 - 64.00 Biweekly
Positions available: 20
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
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