Customer Service Representative | Senior 1 Years - Dade City

Requirements:
Customer service representative requirements:
Proven customer support experience
Track record of over- Achieving quota
Strong phone contact handling skills and active listening
Familiar with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize and manage time effectively
High school diploma or equivalent; college degree preferred
Responsibilities:
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Benefits:
The Benefit Customer Service Representative will assist customers with enrolling into their yearly healthcare and financial benefits.



JOB TYPE
Work Day: Half-time
Employment type: Temporary Job
Salary: USD 480.00 - 800.00 Weekly
Positions available: 2


JOB REQUIREMENTS
Minimal experience: 1 year
Languages: English Medium
Minimum required education: High School
Age: From 18 to 78 years
Gender: Indistinct