Customer Service Representative - Phoenix, AZ

Company: Pets Market
Your Application: You have not applied yet
Location: Phoenix, AZ, USA
Allows working from home: Yes
Employer Email:
As a Customer Service Representative, you'll be taking inbound calls from Teladoc customers. You'll help connect patients with doctors, assist with patient registrations, verify memberships, set appointments, help manage billing, and troubleshoot basic technical issues.

If you?re detail-oriented, discreet and professional, and able to overcome obstacles while maintaining a positive attitude, this customer service opportunity may be just what you?re looking for.

This remote, flexible opportunity pays independent contractors $10/hour.

*It's Remote & Flexible!*

You'll be taking calls and making money from the comfort and safety of your own home.

Plus, you'll enjoy flexible scheduling, where you use
a self-scheduling platform to select when you work and when you don?t. You'll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life.

*Essential Functions*

- Answer incoming calls

- Review customer history as necessary

- Follow policy and procedure guidelines

- Register patients

- Verify memberships

- Add customers to the appointment queue

- Help answer billing questions and resolve billing issues

- Help with basic technical issues

- Document information and outcomes as necessary

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