Customer Service Representative - Callahan

Requirements:
Customer Service Representative job description
A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers questions about products and services, and processing payments or returns.
Responsibilities:
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Benefits:
Benefits of good customer service
- Creating loyal customers through good customer service can provide businesses with lucrative long- Term relationships.
Customer loyalty. Loyal customers have many benefits for businesses.
Increase profits.
Customer recommendations.
Increase conversion.
Improve public image.



JOB TYPE
Work Day: Half-time
Employment type: Temporary Job
Salary: USD 24.00 - 29.00 Weekly
Positions available: 28


JOB REQUIREMENTS
Minimal experience: 1 year
Languages: English Medium
Minimum required education: High School
Age: From 18 to 78 years
Gender: Indistinct