Customer Service Representative - Oakland Park

Company: Avtale Solutions LLC
Other Job Openings at the Company: The company has other active jobs (4)
Your Application: You have not applied yet
Location: Oakland Park, USA
Allows working from home: Yes
Employer Email: *********@*******.com (View email)
WhatsApp:  Send WhatsApp
JOB DESCRIPTION
Requirements:
Employment Status: Full- Time.
Position Reports To: Customer Service Manager
Start Date: Immediate.
Exclusive Requirements: Bilingual (English- Fluent/ Spanish)
Location: Oakland Park, FL.
We are an auto title loan company dedicated to helping individuals for more than 17 years. We specialize in providing cash loans on car titles, based on the equity that our customers have in their vehicle. Our agencies are localted South Florida - Including Miami, Fort Lauderdale and West Palm Beach.
We need talented, caring and capable people, committed to supporting our customers in the process of getting what they need. We take pride in doing business with the honesty and integrity our customers deserve
Position Overview: Customer Service Representative
The Customer Service Representative position is responsible of answering incoming customer service calls and outgoing calls to collect payments. IT is very important to have an excellent customer service and be a team worker. The Customer Service Representative will report to the Customer Service Manager.
Skills
Bilingual (English- Fluent/ Spanish)
Previous CRM experience preferred
Competencies
Self motivated
Multitasking skills
Great communication skills
Strong customer service skills
Collaborative
Team player
Positive attitude
We offer a competitive salary commensurate with experience and comprehensive benefits.
We provide equal employment opportunities to all employees and applicants.
People from all diverse backgrounds are strongly encouraged to apply.
Job Type: Full- Time
Salary: $13. 00 - $15. 00 per hour
Language:
Spanish (Preferred)
English (Preferred)
Work Location: One location
Responsibilities:
Provide excellent costumer service and customer retention.
Answer incoming customer service calls
Outgoing payment collection calls
Following up on prospects
Reports CRM issues
Work on 30- 49 DPD, 21- 20 DPD, and 11- 20 DPD lists
Print titles sent to lien holder
Receive titles sent from Tallahassee with lien holder
Close file folders
Work on the Dealer payoff list
Place stops on registrations
Benefits:
Exclusive Requirements: Bilingual (English- Fluent/ Spanish)



JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 300.00 - 400.00 Weekly
Positions available: 1


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct



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