Customer Service Representative - Austin

Company: IDC Technologies
Applicants: Applications: 1 | Visits: 9
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Location: Austin, USA
Employer Email: *********@*******.com (View email)
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JOB DESCRIPTION
Requirements:
- Receives and answers phone calls from a variety of customers (such as insureds, family members, medical providers, insurance agents, etc) who are calling for service on an insurance policy and/or status of an insurance claim.
- Works promptly, completely, and accurately while appropriately and securely answering all customer inquiries received.
- Promotes customer and client satisfaction with the goal to efficiently resolve most or all customer concerns within the first point of contact.
- Functions within a team- Ased environment and actively participates in achieving team goals.

 
Responsibilities:
Provide support to the customer with the help on phone calls.
This is not outbound calling environment.
Benefits:
(Base Salary) + Fulltime Benefits (401K, Health + Dental for family, Paid vocation) + Annual Bonus




JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 20


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct



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