Customer Service Specialist - Van Nuys

Company: Dwm International, Inc.
Other Job Openings at the Company: The company has other active jobs (4)
Applicants: Applications: 1 | Visits: 7
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Recruiter Statistics: CVs seen: 0, Deleted: 0, Unread: 1
Location: Van Nuys, USA
Allows working from home: Yes
WhatsApp:  Send WhatsApp
Recruiting a Customer Service Specialist to join their expanding team is one of our client's top priorities.

A SHORT DESCRIPTION OF THE POSITION: The Customer Service Specialist will operate under a hybrid schedule, spending three days a week in the office. In order to process orders for important accounts, the customer service specialist will be the primary point of contact. Coverage for a leave of absence that could become permanent and last for a few months is being provided.

? 5 years of work experience
? Experience with CRM software
? Excellent relationship-building skills

We value diversity because our business is woman-owned. We are an equal opportunity employer and will review all applications without regard to race, sex, age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship, or any other feature protected by law. We shall make sure that
people with disabilities are given a reasonable accommodation so they may participate in the application or interview process for a job, carry out necessary job duties, and enjoy other employment perks and privileges. To request accommodation, please get in touch with us.

Serve as the main point of contact for customers by handling communications over the phone, email, and chat; process all orders while speaking with customers directly; collaborate closely with the sales team to ensure support for fulfilling orders; and use the CRM platform, SharePoint, and other IT tools to ensure those customer requirements are accurate.

Atrium Care Package available, upon eligibility

Work Day: Full Time
Employment type: Permanent Job
Salary: USD 2,160.00 - 2,200.00 Weekly
Positions available: 102

Minimal experience: Unspecified
Gender: Indistinct

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