Customer Support Agent - Remote - Albuquerque

Are you seeking an exciting opportunity that offers flexibility, autonomy, and the chance to provide outstanding customer service Look no further! Join Latewood, a premier call center service agency, as a Customer Support Agent. Enjoy the freedom to choose your own hours, earn a competitive compensation, select the companies you want to work for and determine your own work schedule, ranging from 15 to 40 hours per week. Embrace the independence of self- Employment while delivering exceptional service to clients.
Company: Latewood LLC
Position: Customer Support Agent
Location: Remote/Virtual
Employment Type: Independent Contractor
If you are a motivated customer service professional seeking an opportunity to excel as a Remote Agent, Latewood welcomes you. Join our team today and enjoy the freedom, flexibility, and financial rewards that come with being your own boss, while delivering exceptional service to our valued clients.
Requirements:
Reliable high- Eed internet connection and a suitable work- From- Home setup.
Ability to work a minimum of 15 hours per week, with the option to increase to 40 hours based on availability and desired workload.
Excellent communication skills, both written and verbal, with a strong command of the English language.
Strong problem- Olving abilities and the capacity to work independently.
Self- Motivation and a proactive approach to learning and adapting to new situations.
Proficient computer skills, including the ability to navigate multiple systems simultaneously.
Legal eligibility to work as an independent contractor in the U. S.
Must be 18 years or older
Must be able to pass a background check
To be considered for this position, please submit your application through our website at latewoodvs. Com. Thank you for your interest in joining our team!

Responsibilities:

Provide excellent customer service support via phone, email, or chat channels, representing a variety of client companies based on your personal preferences and client availability.
Handle customer inquiries, address concerns, and provide accurate information in a friendly and professional manner.
Utilize active listening skills to understand customer needs and offer personalized solutions.
Ensure prompt and efficient resolution of customer interactions, maintaining a high level of responsiveness.
Maintain detailed records of customer interactions and transactions using your preferred tools and systems.
Collaborate with clients and supervisors as needed to ensure customer satisfaction and efficient problem resolution.
Stay up- To- Date on product/service knowledge and adhere to company policies for each assigned client.
Demonstrate adaptability in working with different systems and processes based on the company you are representing.

Benefits:

Flexible Schedule: Design your own work hours and create a schedule that suits your lifestyle and personal commitments.
Client Selection: Choose the companies and industries you want to work with, aligning your interests and preferences.
Competitive Compensation: Earn a competitive rate of to 10- 22 per hour, based on your skills and experience.
Independence: Embrace the freedom and benefits of being an independent contractor, managing your own business.
Remote Work: Enjoy the convenience and comfort of working from your own home office or any location of your choice.
Professional Growth: Gain valuable experience representing various clients and industries, enhancing your skill set.