Desktop Support L1 - New York City

Company: Sumeru Solutions
Your Application: You have not applied yet
Location: New York City, USA
JOB DESCRIPTION
Primarily responsible for the administration and maintenance of desktops and laptops of end users. Good working experience and knowledge on Windows 7, 2010, 2012, 2016 Applies information analysis to resolve moderate to complex end user computer problems. Performs root cause analysis which includes detailed analysis to assist the end users laptop and desktop issues. Should be very sensitive on handling the VIP end users escalations and ensure the data integrity is secured Creation deletion of Windows accounts in AD Need to manage the laptop and desktop inventory Should be able to clone the desktop and laptops using images Should be able to install and configure Antivirus on laptops and desktops Should be able to configure VPN access for end users in both laptops and
Mobiles Basic network knowledge Other duties as assigned by Wipro Management.

Essential technical requirements:

Extensive experience with hands on Windows desktop versions 7, 2010, 2012, 2016 Install and configure client operating systems Ability and experience in applying and maintaining patch levels and security configurations Utilize Systems Center Configuration Manager (SCCM) added advantage Good experience and management of Active Directory and Group Policy Object Management added advantage

Required Qualifications:

3+ years of experience in End user computing administration
Employment type: Full Time, W2


JOB TYPE
Work Day: Full Time
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: Unspecified



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