Director - Diversity, Inclusion & Belonging - Enterprise & Staff Group - Virginia

Company: Capital One
Your Application: You have not applied yet
Location: USA
McLean 2 (19052), United States of America, McLean, Virginia

Director - Diversity, Inclusion & Belonging - Enterprise & Staff Groups


From its founding days, Capital One has been on a quest to build a franchise. That required a bold vision and an unwavering commitment to the customer. We have made a number of franchise enhancing choices over the last 25 years. Building a brand. Buying banks. Building a national bank. Going all-in on technology and digital. Reimagining the customer experience, and serving them with ingenuity and humanity.

At Capital One, we embrace the idea that we do well as a company by doing good in the communities we serve. From our inception, we have sought to address the long-term health and sustainability of our communities, especially those that are struggling to adapt to a changing economy or recovering from decades of disinvestment. We're working to design products, services and programs that deliver impact today and tomorrow. To make our customers' and associates' lives better. To envision and drive toward what our world could be. To change banking and our communities for good.


Our highest calling has always been to attract, develop and inspire the world's best people - from across the full spectrum of differences. Our associates are the heart of Capital One and our commitment to diversity, inclusion and belonging (DIB) are valued at our core. We empower our associates to do great work by creating an inclusive culture that values diverse perspectives, fosters collaboration, and encourages innovative ideas. A workplace where everyone feels safe, seen, heard, valued and able to bring their best, most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our Diversity, Inclusion & Belonging efforts.

We constantly analyze our approach to DIB leadership, which is itself informed by both external voices and internal experiences. We've steadily increased our investment in DIB by growing our recruiting approaches and pipelines in order to attract diverse top talent, building sophisticated and industry leading DIB education and training for our leaders and associates, expanding the reach and impact of our Business Resource Groups (BRGs), and creating breakthrough programs and solutions that accelerate the deep embedment of our DIB principles across our organization. We are building an innovative and strategically bold DIB agenda focused on not only growing DIB in our workplace, but also in leveraging the depth of our expertise and the reach of our resources to advance equity, inclusion and belonging across our communities.

Learn more about our DIB story and consider joining us as we continue on our journey to becoming the world's benchmark destination for DIB leadership:


The Director of Diversity, Inclusion and Belonging (DIB) for the Staff and Enterprise Services (ES) organizations (~8000 associates and ~260 executives) will create, develop, execute and manage horizontal initiatives that promote DIB across these key groups. (People Leadership and development, Learning, Retention, Talent Management, Talent Acquisition, and more).

Partnering with our Staff and ES executives and HR leaders, People Analytics, and other key stakeholders to assess opportunities, create DIB strategies and plans, and support execution through coaching, consulting and thought partnership.

This role will work independently with key stakeholders to identify and address client needs in a collaborative approach. This role will serve as a key diversity partner to ensure that DIB remains a priority and is closely linked to the division's overall business

strategy. Works with key partners within and outside of the team to execute and bring these strategies to life.

Bringing intellectual rigor, data and insights, best practices, and effective communications to conversations - having a strong point of view and influence on executive mindsets and actions relative to DIB.

Partnering closely with Capital One's Head of Diversity, Inclusion & Belonging to build our enterprise DIB capabilities, contribute to program innovation, and to include, inspire, and empower a talented team to deliver on the company's bold DIB agenda, mission and commitments.


Will lead the development of next-in-class programming and innovative strategies to attract, develop, promote and retain women and underrepresented groups (URG).

Build and maintain strategic internal and external partnerships to aid knowledge sharing, recruiting and best practices.

Works closely across Human Resources Consultants (HRC), Talent Acquisition and the enterprise DIB teams to assess and build best in class processes and programs to support the diversity strategy and help us to deliver on our DIB aspirations

Develop and manage the diversity reporting metrics to analyze accurate interpretation of results

Builds adaptable plans that meet the business where it is, but lead it through a thoughtful, intuitive growth journey on DIB.

Develop a strong knowledge of Capital One's businesses and strategies providing important linkages with other functional areas that integrate and impact the diversity strategy.

Act as strategic advisor and thought partner across Capital One's core and extended DIB community providing bold thought leadership, expert insight, deep expertise and related programming/leadership recommendations.

Will provide direct support and set DIB strategy for several senior executives and their organizations requiring frequent communication, ability to influence and counsel leadership at all levels.

Proven success in collaborating independently to identify needs and develop innovative and frontier-leading diversity solutions to drive business impact; consulting and influencing skills

Must possess strong analytical skills & problem-solving capabilities, and demonstrate ability to weave robust analysis into strategic planning, influencing and problem solving.

Proven track record in prioritizing competing priorities

Excellent communication (written and oral) skills with a proven ability to influence and drive change

Ability to demonstrate empathy, humanity and inspirational and servant leadership that activates, inspires and activates the hearts and minds of others to engage in the work and journey of culture change

Collaboration skills including the ability to integrate and act upon diverse perspectives.

Ensure compliance to corporate policies and standards.

Basic Qualifications :

Bachelor's Degree or Military Experience

At least 7 years of experience in Human Resources or at least 7 years of experience in Diversity, Inclusion & Belonging or at least 7 years of a combination.

Preferred Qualifications:

Master's Degree

At least 7 years of experience in a Diversity, Equity, Inclusion and Belonging leadership capacity

At least 10 years of experience in a Diversity, Equity, Inclusion and Belonging leadership role

At least 10 years of experience in Human Resources

At least 7 years of experience in Project Management (planning, executing, tracking)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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