Enterprise Applications Administrator - Memphis, TN

Company: Conch Technologies, Inc
Your Application: You have not applied yet
Location: Memphis, TN, USA


Title: Enterprise Applications Administrator

Location: Remote

Duration: Long Term


Job Responsibilities:


Serve as the System Administrator on hosted platform of Atlassian suite (Jira, JSM, Software, and Confluence); Act as an internal consultant regarding system capabilities and represent the business standard CoP Serve as the subject matter expert on other cloud applications such as Aha, Workday, Smartsheet; Act as an internal consultant regarding system capabilities, integrations, optimization, and automation. Manage the Production and numerous Sandbox environments and establish a well-controlled systems environment by defining, documenting, and enforcing system standards Perform administrative functions including business process configuration, tenant configuration, data loads, integrations, and upgrades Drive Data Quality: Regularly perform data audits and validation, and follow up with appropriate teams for corrections Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize processes Collaborate with 3rd party vendors to configure and test integrations between tool suites and 3rd party solutions; Maintain and configure all integrations with outside vendor partners Support other tools & applications such as Excel data models connecting to Workday, JIRA, Confluence, Aha, etc. Administer system security ensuring users are granted appropriate and approved access Create new user profiles, assign access rights, modify existing user accounts, and deactivate any non-users Review upgrade package notes, testing
requirements, and deliver pertinent information to team members Diagnose and resolve system issues, using JIRA or Jira Service Management to track progress and collaborate with end-user. Engage in preventative maintenance for the database Create system and workflow documentation for use in Disaster Recovery Plans for the organization



Skills and Experience Required:




Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinking ability with strong problem-solving skills Adaptive growth mindset to learn new applications and follow best practices Demonstrated exceptional verbal and written communication skills Strong organizational and time-management skills, proven ability to prioritize and deliver results on time Keen eye for big-picture cross-functional operational impact

Best way to reach me is through email.


Thank You,


Main: (888) 266-9166 Ext: 403 | Direct: 901-317-3455

Email:  anvesh@conchtech.com


Leading IT solutions provider for more than a Decade! Find out why!

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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