Expert Tech Specialist - Raleigh

Company: Placement Experts USA
Your Application: You have not applied yet
Location: Raleigh, USA
Role: Expert Tech Specialist
Start Date: 06/14/2021
End Date: 11/19/2021
Location: . Raleigh NC 27604


Short Description:
Clients is seeking an Expert Level Technical Specialist for a 12 month engagement.

Complete Description:
Clients is seeking an Expert Level Technical Specialist. The contracting technical specialist position will serve the key subject matter expert for EMV / Encryption technologies for the Common Payment Processing Project and the iNovah Payment Card System (IPCS).

Provide project support to the system deployment team, in respect to the integration, installation and configuration of EMV and encryption technology for our iNovah credit card solution.
Assist the deployment team by creating integration, installation and configuration documents to support the project.
Provide technical expertise with respect to EMV and encryption capability and assist in integration of our current line of business applications for the next generation credit card solution.
Collaborate and coordinate the IT services needed with the various teams (Security, Network, Infrastructure, Operations and any other teams) to ensure successful delivery of the project.
Receive, log and fully document the support plans for the support team, the various help desk, other service delivery staff and users;
Will investigate problems and other requests for the project team to support the deployment team and determine appropriate actions to be taken to solve these problems.
Escalate 3rd party software and hardware issues to vendors; insuring proper attention is given to the issue depending on severity and impact to project schedule.
Provide communication on updates and issues to the users, the management team, and development teams.
Communicate technical information to a variety of internal and external stakeholders both verbally and in writing.
Prepare test and production environments for all new release to include assisting with documenting the AADs and firewalls to
be used to create the changes in OTRS.
Assist with quality assurance test efforts where appropriate and applicable.
Assist with the creation of help guides and training manuals.


BS/BA or equivalent work background plus 10 years of IT Management experience in a distributed web services and enterprise software environment Required 7 Years
Experience in EMV and encryption technology with POS solutions Required 7 Years
Experience providing production support or similar role. Required 7 Years
Experience in card payment solutions and retail POS solutions Required 7 Years
Experience in working with Windows Server environment Required 7 Years
Experience in Systems Integration, SOA & Web Services Required 7 Years
Experience in integrating .NET application with mainframe applications Required 7 Years
Experience with XML Required 7 Years
Good understanding of capabilities of the .NET web apps and thick client applications Required 7 Years
Knowledge of SQL Server, Reverse Proxy, Load balancing, URL rewrite etc. Required 7 Years
Work with other IT Teams: Architecture, Security, Infrastructure, Integrations, Client Services, Database Required 7 Years
Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint) Required 7 Years
Written and verbal communications are clear, concise and achieve intended objectives Required 7 Years
Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required] Required 7 Years
Demonstrated ability to multi-task and prioritize projects and tasks Required 7 Years
Able to problem solve independently as well as part of a team Required 7 Years
Minimum required education: Bachelors Degree
Employment type: C2H, Full Time

Work Day: Full Time
Salary: Negotiable

Minimal experience: 10 years

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