First Line Technician - Houston

Company: CES Limited
Your Application: You have not applied yet
Location: Houston, USA

As the Associate First line Technician, you will provide maintenance for ATM's, retail point of sale equipment, plus related PC and PC peripherals. Additionally, the Associate First line Technician will provide scheduled cleanings and other basic maintenance on Kaba Mas Hamilton locks. Special project work assigned as needed. Perform basic installation and minor repairs on all client products and services. This position may require the use of basic hand tools, limited parts and a general understanding of PC, PC peripherals and network connectivity. Skill levels will be assessed by CBT, formal technical training, and field audits. Responsibility: Prioritize and plan service calls Tasks: Contact customer with the estimated time
of arrival Escalate problems when appropriate Reassign calls when appropriate Review call history Accurately report service data Responsibility: Complete equipment cleanings as specified by client contracts Responsibility: Perform minor maintenance on ATMs Tasks: replacing light bulbs, card reader belts, air filters, etc. Responsibility: Perform basic installation functions Tasks: pulling cable, mounting devices, installing Mas-Hamilton locks Responsibility: Perform technical fixes Tasks: clearing paper jams, card jams, bill jams, etc.

Comments/Special Instructions

Employment type: W-2

Work Day: Full Time
Salary: Negotiable

Minimal experience: 12 years

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