Interpretation Team Lead - Lima
Interpretation Team Lead - Lima
Nombre del Puesto: | Interpretation Team Lead |
Empresa: | Grupo Noa International |
Candidatos Postulados: | Postulaciones: 5 | Visitas: 67 |
Tu Postulación: | Aún no te has postulado. Postúlate o Refiere por recompensas |
Estadísticas del Reclutador: | CVs vistos: 5, Eliminados: 0, Sin leer: 0 |
Ubicación: | Lima, Perú |
Salario: | USD 5.00 Mensual |
Permite Trabajo desde Casa: | Si |
Publicado: | 24/01/2023 |
ID: | 375618802 |
Correo de empresa: | *********@*******.com (Ver email) |
WhatsApp: | Enviar WhatsApp |
Compartir: |
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The Interpreter Team Lead Position
The Interpretation Team Lead functions as a member of the operations team working directly under the senior operations manager, interacting with interpreters, IT support and senior management.
The interpretation supervisor must be good with his/her analytical skills and should be able to manage the staff in a timely manner, Provide QA feedback to the interpreters and report to the senior management with the important updates as soon as possible.
This is a remote job which means that the candidate will have to work from the comfort of his/her home Office and should meet all the technical requirements for which will be communicated after shortlisting at the time of interview.
Basic Qualifications:
Experience
- Minimum one (1) year of experience in management / lead position / customer service.
- Experience with interpretation role and a previous interpretation lead position is highly preferred.
Education
- Relevant bachelor's degree
- License or Certification are preferred yet not essential.
- Demonstrated Knowledge of influential leadership tactics.
- Demonstrated effective interpersonal, written and oral communication skills.
- Effective presentation skills.
- Working knowledge of PC required.
- Ability to perform multiple duties in a heavy workload environment.
- Familiarity with use and interpretation of quantitative statistical reports and analysis.
Actividades a realizar:
- Provide daily leadership to ensure productivity and quality service goals are met.
- Supervise staff of assigned interpreters.
- Should have first- Hand knowledge of all interpretation protocols.
- Should be completely familiar with getting the staff to perform and to assure that goals are met and action plans implemented.
- Coach and mentor contractors based on feedback received through the call monitoring process.
- Manage the interpreters record and status while keeping check and balance with trainers, IT support and report the necessary updates to the management.
- Should be punctual, professional and an efficient communicator.
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: USD 5.00 Mensual
Cantidad de vacantes: 2
REQUERIMIENTOS
Experiencia Mínima: No especificado
Sexo: Indistinto
The Interpreter Team Lead Position
The Interpretation Team Lead functions as a member of the operations team working directly under the senior operations manager, interacting with interpreters, IT support and senior management.
The interpretation supervisor must be good with his/her analytical skills and should be able to manage the staff in a timely manner, Provide QA feedback to the interpreters and report to the senior management with the important updates as soon as possible.
This is a remote job which means that the candidate will have to work from the comfort of his/her home Office and should meet all the technical requirements for which will be communicated after shortlisting at the time of interview.
Basic Qualifications:
Experience
- Minimum one (1) year of experience in management / lead position / customer service.
- Experience with interpretation role and a previous interpretation lead position is highly preferred.
Education
- Relevant bachelor's degree
- License or Certification are preferred yet not essential.
- Demonstrated Knowledge of influential leadership tactics.
- Demonstrated effective interpersonal, written and oral communication skills.
- Effective presentation skills.
- Working knowledge of PC required.
- Ability to perform multiple duties in a heavy workload environment.
- Familiarity with use and interpretation of quantitative statistical reports and analysis.
Actividades a realizar:
- Provide daily leadership to ensure productivity and quality service goals are met.
- Supervise staff of assigned interpreters.
- Should have first- Hand knowledge of all interpretation protocols.
- Should be completely familiar with getting the staff to perform and to assure that goals are met and action plans implemented.
- Coach and mentor contractors based on feedback received through the call monitoring process.
- Manage the interpreters record and status while keeping check and balance with trainers, IT support and report the necessary updates to the management.
- Should be punctual, professional and an efficient communicator.
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: USD 5.00 Mensual
Cantidad de vacantes: 2
REQUERIMIENTOS
Experiencia Mínima: No especificado
Sexo: Indistinto
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