IT Technician Level 1.5 - San Francisco

Company: Intelligent Technical Solutions
Other Job Openings at the Company: The company has other active jobs (3)
Your Application: You have not applied yet
Location: San Francisco, USA
Employer Email: *********@*******.com (View email)
We are seeking for a problem solver, team player, with good customer service skills, and detail - Oriented IT Technician to join our growing team. As an IT Technician at Intelligent Technical Solutions, you are responsible to help us support our clients providing a world class service within our SLA's using a passionate and positive approach to the job. You will be responsible in playing a key role in providing local onsite support, taking of calls, and working support tickets for our clients. You will also be updating systems, troubleshoot problems, and provide hands- On support for IT issues within our organization.
- Experience troubleshooting issues that arise with both Windows and Mac Operating Systems
- 2 years of Help Desk support or similar experience
- Background in troubleshooting application issues, experience with automated PC deployments/imaging tools and user profile setups/migration
- Familiarity with Firewall, Switch and Network architecture and troubleshooting procedures
- Experience supporting Office
365 & MS Office 2010- 2016 versions, Adobe, Active Directory, backup, Endpoint protection tools, Line of Business apps, mobile devices, and other standard business application support.
- Bonus points if you have Managed Service Provider (MSP) experience
- A valid driver's license and vehicle that you can use for traveling to and from clients' offices and our offices.
- Paid US Holiday
- Paid Time Off
- Comprehensive Health Plans
- Life and Accident Insurance
- Accident and Disability Coverage
- Company- Aid training and certification
- Retirement Security
- Health & Wellness Program
- Salary Advancement

Work Day: Full Time
Employment type: Permanent Job
Salary: USD 19.00 - 28.00 Monthly
Positions available: 1

Minimal experience: Unspecified
Gender: Indistinct

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