IT Technician Level 2 - Pontiac

Company: Intelligent Technical Solutions
Other Job Openings at the Company: The company has other active jobs (3)
Your Application: You have not applied yet
Location: Pontiac, USA
Employer Email: *********@*******.com (View email)
Who are we looking for:
Working with ITS is like working with close friends and family. Were a laid- Ack but professional crew, who is currently looking for a Level 2 Technician who is able to add value to our team by serving these three separate purposes:
1. To study, learn and improve their own knowledge and understanding of technical concepts.
2. To resolve technical issues for clients on- Ite and remotely; and
3. To serve as a resource for their teammates to handle day to day workloads.
Job Qualifications:
- Good English communication skills
- A deep passion and love for technology
- A strong understanding of client service concepts
- A desire to learn
- Two to four years of IT support experience, or equivalent post- Econdary education (past experience with an MSP is counted as double time)
- A valid driver's license and vehicle that you can use for traveling to and from clients' offices and our offices
He qualified candidate for this position is expected to be able to
resolve the following technical issues with little or no assistance:
- Workstation operating system issues, including those involving basic networking concepts.
- Workstation hardware diagnostics, troubleshooting and replacement of field- Erviceable parts.
- Printer issues, including those involving basic networking concepts.
- Standard business application (Office, etc. ) issues of any kind with vendor assistance.
- Line- Of- Usiness application issues with vendor assistance.
- Basic and intermediate server issues which do not involve advanced networking concepts.
- Paid US Holiday
- Paid Time Off
- Comprehensive Health Plans
- Life and Accident Insurance
- Accident and Disability Coverage
- Company- Aid training and certification
- Retirement Security
- Health & Wellness Program
- Salary Advancement

Work Day: Full Time
Employment type: Permanent Job
Salary: USD 23.00 - 26.00 Monthly
Positions available: 1

Minimal experience: Unspecified
Gender: Indistinct

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