IT Technician Level 2 - Pontiac

Company: Intelligent Technical Solutions
Other Job Openings at the Company: The company has other active jobs (3)
Your Application: You have not applied yet
Location: Pontiac, USA
Employer Email: *********@*******.com (View email)
JOB DESCRIPTION
Requirements:
Who are we looking for:
Working with ITS is like working with close friends and family. Were a laid- Ack but professional crew, who is currently looking for a Level 2 Technician who is able to add value to our team by serving these three separate purposes:
1. To study, learn and improve their own knowledge and understanding of technical concepts.
2. To resolve technical issues for clients on- Ite and remotely; and
3. To serve as a resource for their teammates to handle day to day workloads.
Job Qualifications:
- Good English communication skills
- A deep passion and love for technology
- A strong understanding of client service concepts
- A desire to learn
- Two to four years of IT support experience, or equivalent post- Econdary education (past experience with an MSP is counted as double time)
- A valid driver's license and vehicle that you can use for traveling to and from clients' offices and our offices
Responsibilities:
He qualified candidate for this position is expected to be able to
resolve the following technical issues with little or no assistance:
- Workstation operating system issues, including those involving basic networking concepts.
- Workstation hardware diagnostics, troubleshooting and replacement of field- Erviceable parts.
- Printer issues, including those involving basic networking concepts.
- Standard business application (Office, etc. ) issues of any kind with vendor assistance.
- Line- Of- Usiness application issues with vendor assistance.
- Basic and intermediate server issues which do not involve advanced networking concepts.
Benefits:
- Paid US Holiday
- Paid Time Off
- Comprehensive Health Plans
- Life and Accident Insurance
- Accident and Disability Coverage
- Company- Aid training and certification
- Retirement Security
- Health & Wellness Program
- Salary Advancement



JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 23.00 - 26.00 Monthly
Positions available: 1


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct



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