Membership Services Manager - California

Company: Gold's Gym - SoCal
Your Application: You have not applied yet
Location: USA
JOB DESCRIPTION
Why is it great to work here?
Gold s Gym is growing fast and looking for a Membership Services Manager to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We ll challenge your skills, talents and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold s Gym employee:Work in a fun environment with great peopleGreat benefits package that includes 401k, medical, vision and dental, free gym memberships and discountsOpportunities to grow within the company What sets us apart from the rest:Dedication to our members successes and goalsIntegrity which creates life-long relationshipsPassion for people in the communities we servePride in what we do and who we areLeadership development (ongoing)Excellence in executionBut most of all . we are more than a gym; we are a family!! We want talented individuals who:Have a positive, upbeat, and outgoing attitudeAre passionate about hospitality and excellence for our membersCan work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of serviceHave fitness industry experience (preferred)Love to constantly learn and grow When you come to work you ll:Assemble and manage a fully engaged and high performing membership team that aligns with company initiatives and culture.Ensure that project/department milestones/goals are met and adhere to approved budgetsEnforces all club rules, policies and promotes proper execution of all procedures.Keep the club fully staffed through review of applications, interviewing making hiring recommendations to the general manager.Manage membership sales generation
for their facilityDevelop and monitor monthly, quarterly and annual metrics including employee retention and satisfactionTrain staff to generate leads/new business through member promotions, leads, referrals, and guest passes.Manage employee s performance by coaching, and creating a healthy, positive working environment.Conduct weekly meetings with direct reports to review performance and offer direction, inspiration, and guidance toward achieving individual and club goals. There are some MUST HAVES:Ability to use sound business judgment and have strong analytical skillsAbility to effectively communicate with constituentsEffective listening skillsEffective delegation and follow-up skillsEffective planning and organization skillsDemonstrates ability to create a positive environmentDemonstrates willingness and openness for self-developmentAbility to identify and use resources to improve overall operationsStrong leadership qualities coupled with excellent motivational, communication and team building skills will make you an ideal candidate for this position.College degree preferredCurrent CPR Certification is required.ASK YOURSELF IF YOU HAVE WHAT IT TAKES .. COME BE APART OF THE LEGACY TODAY!

Gold s Gym provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or genetics.

Associated topics: call center manager, customer care manager, customer service manager, customer service team manager, director, gerente de servicio, guide, senior, supervisor, team manager


JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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