Office Manager - Phoenix

Company: Hiresigma
Your Application: You have not applied yet
Location: Phoenix, USA
JOB DESCRIPTION

Position: Customer Service/ Office Manager

Location: Phoenix, Arizona

Duration: Full-time

CANDIDATE DETAILS

7+ to 10 years' experience

Seniority Level - Mid-Senior

Management Experience Required - No

Minimum Education - High School Diploma or Equivalent

Willingness to Travel - Occasionally

Responsibilities

Strong Customer Service- team-building skills coupled with Administrative skills Creating and fostering a successful work environment that promotes positive morale, productivity, and employee development Enacting a hands-on management strategy dedicated to developing employees in every role, empowering them to deliver a quality experience to our customers Ensure professional behavior and courtesy are displayed in interactions with customers, employees, and vendors; take corrective action when needed Improve customer satisfaction, growth, and retention Effectively train and coach the office staff to seek opportunities for additional sales Schedule delivery, service and sales appointments, taking into account the efficient use of company resources while offering customers viable options Provide, compile and analyze
data to make recommendations to improve customer service, enhance customer retention and increase customer base Responsible for the accuracy of the dealership's financial reports, efficient operation, and oversee expense control Manage customer information system(s). Ensure timely and accurate processing of information Accurately report inventories on schedule and resolve discrepancies Manage credit and collections function to include new customer orders and delinquent accounts Ensure compliance with company policies, recommend policy change or corrective action when appropriate

Qualifications

3+ years of direct management experience, ideally including Office or customer service management Management experience that supported active employee development Applied knowledge of accounting functions (i.e. payroll, budgeting, AR/AP) Strong experience in a customer service capacity Excellent interpersonal skills, effective verbal and written communication skills Education to include high school diploma or equivalent
Employment type: W-2, Full Time


JOB TYPE
Work Day: Full Time
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: No experience



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