Patient Coordinator | 6+ Years - Bethesda

Responsibilities:
Coordinates the recruitment, scheduling, travel and admission of research study participants.
Coordinate patient schedules with testers, nurses, physicians and clinical research coordinators. 2
Act as primary point of contact for patients enrolled in the study.
Coordinate the recruitment, scheduling, travel and admission of research study participants with clinical staff.
Work with staff to coordinate new research patient screening appointments, procedures and imaging studies between Protocol investigators and the outpatient clinic scheduling personnel.
Coordinate scheduling, travel and lodging of subjects participating in studies. 1
Distributes recruitment materials.
Distribute patient recruitment and communication materials.
Acts as a liaison between participants, participant's relatives and staff members and communicates participant's
Questions, complaints, problems and concerns to appropriate staff members.
Triage questions to appropriate personnel in the team as necessary.
Maintain ongoing relationships with patients, families, caregivers, medical care providers and various individuals on a Continuous long- Term basis.
Respond to patient emails and phone calls; prioritize patient related issues into urgent, emergent and routine; triage
The issues to the appropriate personnel in the team as necessary.
Explains policies and procedures to participants and refers them to appropriate staff.
Serve as point of contact for questions, advice and communications on the process and status of protocols; initiate
And respond to correspondence and telephone contacts pertaining to admission of patients.
Explain the purpose of the study to potential participants; assess eligibility to participate; enroll eligible study Participants and explain the research procedures; respond to routine questions on study procedures and seek additional Information when needed.
Respond to communications with research subjects; direct questions to appropriate team member.
Collates, enters and maintains data collected on participants.
Collect, verify, record and maintain data on clinical activity and/or research.
Collect outside medical documentation, electronically scans and uploads records into the electronic medical record.
Collate and enter data collected on participants.
Ensure accurate and complete collection and submission of study data.
Create reports/spreadsheets for tracking and scheduling of protocol patients. 3
Ensure that research data are entered into database.
Work with staff on QA/QC of the clinical and research records for patients on study prior to audits.
Obtain medical information, imaging disks and pictures from applicants on an ongoing basis; file them with the Records.