Remedy Incident, Change And Problem Ticket System Management Job - Charlotte

Company: Itbrainiac
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Location: Charlotte, USA
JOB DESCRIPTION

Job Title

Remedy Incident Change Management

Location

Charlotte, North Carolina

Duration

12 Months


Job Description

Must have skills (1-5):
- Remedy Incident, Change and Problem Ticket System
- Monitoring tools (Splunk, Introscope, Glassbox, Aterntiy, AppDynamics)
- Linux/Unix
- Oracle, DB2
- Apache/IHS
- WebSphere, JVM, JBoss
- MQ
- Understanding of Networks

Detailed Job Description:
As an Technical Management Analyst you will help support, maintain and analyze issues for applications used in the Financial Centers. This role is responsible for analyzing complex production issues, and working those to resolution. You will serve as an escalation point to review code, update databases, and provide technical direction and collaborate with other support teams to identify the root cause and execute steps to resolve. This role requires a self-starter with excellent communication and troubleshooting skills. This is a Production Support Level 3 RoleL3 Production

Support work related to different applications related to E Comm domainL3 Production Support work related to different applications related to E Comm domainL3 Production Support work related to different applications related to E Comm domainL3 Production Support work related to different applications related to E Comm domain

Skills:

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Regards,

Rocky Singh Staffing Head

Direct Line: 609-357-9412 / 609-357-9406 Ext: 107 | Email: Rocky@itbtalent.com

>www.itbrainiac.com

Princeton Forrestal Village, 116 Village Blvd, Suite 200, Princeton, NJ 08540, USA.

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CONDITIONS OF EMPLOYMENT
Work Day: Full Time
Salary: Negotiable


JOB REQUIREMENTS
Minimal experience: 4 years



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