Salesforce Marketing Cloud - Alpharetta, GA

Company: Softcom Systems
Your Application: You have not applied yet
Location: Alpharetta, GA, USA


Role : Salesforce Marketing Cloud 

Location: Alpharetta, GA || Remote until the Current Pandemic (Covid – 19) is settled, Later it need to be onsite )

Contract: 1 year + contract


below requirement

 Salesforce Marketing Cloud 

Key Responsibilities:

Primary system support lead/administrator for Salesforce Marketing Cloud Establish best practice application support methodology and processes, including maintenance and support roadmaps, processes and technical documentation Requirement gathering, analysis, solution and design of new interfaces/integrations within scope Evaluate new functionalities for the platform that enables new channels or integrations that can be used across brands Development, Testing, Deployment of new campaigns/integrations and releases Troubleshoot complex problems, gap analysis and process improvement Investigate, resolve, test and deploy incidents as assigned Maintains named systems,
alerting various stakeholders to install / process issues, owning issues until handed off Monitors system performance, and verifies that peripheral integrations are functioning as expected Implement and manage data backup and recovery policies Monitor key data propagation & integration process Evaluates and streamlines business processes to maximize efficiency and effectiveness within the team and with the client Participates in strategic planning meetings with the client and manages client expectations in terms of support and delivery Leads, manages, and coaches the SFMC App Support team with shared focus on growth of existing skillset


Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: Unspecified

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