Senior Customer Contract Manager - Chicago, IL

Company: Sharpedge Solutions Inc
Other Job Openings at the Company: The company has other active jobs (2354)
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Location: Chicago, IL, USA

Job Description:

Roles and responsibilities of the AT& Senior Customer Contract Manager include but is not limited to the following:

• Reviews and reports draft contract aging to improve new business

contract execution rates and velocity.

• Manages and administers Internet

of Things Solutions customer Contract Database.

• Reviews contractual documents

to ensure adherence to RIM and other company compliance policies, satisfaction

of customer specifications and protection of the company contractual posture to

minimize risk to AT&T.;

• Provides resolution to a diverse range of

complex issues and provides interpretation and analysis of contract


• Reviews and/or evaluates requests in or revisions of contracts

that involve general and technical terms and conditions of AT& obligations

to customers.

• Submits to third parties updated rate plans for implementation

in customer invoice billing feeds.

• Ensures the proper execution of

contract requirements, advises management of contractual rights and

obligations, and provides interpretation of terms and conditions.

• Utilizes the Contract Database to organize, analyze and track contract

obligations and key terms.

• Creates reporting for key performance

indicators. Provides contractual

SLA and other reporting used by legal,

ATO network sunset program, and audit and compliance.

• Uses judgment

within defined practices and procedures and will determine and develop an

approach to solutions regarding the collection and reporting of critical

customer contract obligations.

Required Skills and Experience

• 5 or more years of relevant experience

• Experience working with contracts; preparing, managing, modifying and/or administering contracts/proposals

• Negotiation skills and experience

• Strong organizational and planning skills with attention to detail

• Excellent verbal and written skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• Ability to clear a background check and drug test

• Ability to work with internal and external customers as needed

Desired Skills, Experience and Certifications

• 5 or more years of previous contract management xperience in same industry

• Proficient in Microsoft Access


Please send resumes to


Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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