ServiceNow Developer - Chicago, IL

Company: DenkenSolutions Inc
Your Application: You have not applied yet
Location: Chicago, IL, USA

Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at 949-404-4067.


Title: ServiceNow Developer

Location: Chicago, IL / Dallas, TX / East Brunswick, NJ / Mountain View, CA / Atlanta, GA / Remote

Duration: Long Term


Job Description:

5+ year work experience in a technical role, preferably client service market  Knowledge of web based development languages (JavaScript ,HTML, CSS, AJAX, HTTP, XML)  Working knowledge of relational databases  Working knowledge of Active Directory, LDAP and SSO integration  Strong analytical, estimating and problem solving skills  Excellent communication, interpersonal and collaboration skills  Ability to present and explain technical information to diverse audiences  Ability to be flexible, adaptable and learn new concepts quickly  Ability to work effectively in a team environment with aggressive deadlines and multiple priorities  Demonstrated understanding of ITIL processes, operations and procedures Familiarity with Agile and Waterfall project management methodologies  Positive can-do

Major Duties 

Defines designs and documents system requirements to provide efficient solutions for ITSM process enhancements  Works with Process Owners on continual Service improvement opportunities  Provides process and technical solution options, risks and impacts  Ensures quality work product  Ability to manage multiple and often conflicting tasks; effectively prioritize  Escalates issues in effective and efficient manner  Serves as key subject matter expert; mentors and shares knowledge  Creates and maintains process documentation for team and users  Fulfills role while working on multiple projects  Builds positive relationships with all partners  Provides 24/7 firecall support as part of team rotation 


Bachelor degree in Computer Science  Engineering or other related field and at least 3+ years working experience in IT Service Management Process  Tool Configuration and Administration  Experience leading and mentoring development teams  ITIL v3 certification and ServiceNow experience is preferred 

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable

Minimal experience: No experience

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