Technical Support Associate - Small Electronics - Golden Valley

Job Title:	Technical Support Associate - Small Electronics
Company:	Resideo
Your Application:	You have not applied yet
Location:	Golden Valley, USA
Salary:	Negotiable
Published:	24/06/2022
ID:	354655186
Employer Email:	*******@*****.com (View email)
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JOB DESCRIPTION

Requirements:
Be part of a contact center team which solves complex technical problems for the customer and learn to apply highest standards of customer support. You will provide professional timely support to increase customer satisfaction. Your responsibilities will include driving timely identification, investigation, resolution, root cause analysis and replication of technical issues as well as proper documentation and recording of all activity and communication. You will develop rapport and understanding of customer needs
Responsibilities:
Facilitate issue identification and analysis
Investigate and resolve technical issues
Track requests resolution
Build relationships with customers
Test products & software
Develop and share knowledge
Benefits:
Medical Dental 401K

JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1

JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct

Requirements:
Be part of a contact center team which solves complex technical problems for the customer and learn to apply highest standards of customer support. You will provide professional timely support to increase customer satisfaction. Your responsibilities will include driving timely identification, investigation, resolution, root cause analysis and replication of technical issues as well as proper documentation and recording of all activity and communication. You will develop rapport and understanding of customer needs
Responsibilities:
Facilitate issue identification and analysis

Investigate and resolve technical issues
Track requests resolution
Build relationships with customers
Test products & software
Develop and share knowledge
Benefits:
Medical Dental 401K

JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1

JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct

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