Technical Support Associate - Small Electronics - Golden Valley

Company: Resideo
Your Application: You have not applied yet
Location: Golden Valley, USA
Employer Email: *********@*******.com (View email)
Be part of a contact center team which solves complex technical problems for the customer and learn to apply highest standards of customer support. You will provide professional timely support to increase customer satisfaction. Your responsibilities will include driving timely identification, investigation, resolution, root cause analysis and replication of technical issues as well as proper documentation and recording of all activity and communication. You will develop rapport and understanding of customer needs
Facilitate issue identification and analysis

Investigate and resolve technical issues
Track requests resolution
Build relationships with customers
Test products & software
Develop and share knowledge
Medical Dental 401K

Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1

Minimal experience: Unspecified
Gender: Indistinct

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