Technical Support Representative - Orlando
Technical Support Representative - Orlando
Job Title: | Technical Support Representative |
Company: | Far Out Solutions |
Your Application: | You have not applied yet |
Location: | Orlando, USA |
Salary: | USD 3.00 - 4.00 Monthly |
Allows working from home: | Yes |
Published: | 22/03/2022 |
ID: | 344723074 |
Employer Email: | *********@*******.com (View email) |
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- 3+ years recent computer, server, and network troubleshooting experience
- Must be resourceful and able to take initiative in a dynamic environment.
- Ability to effectively and efficiently troubleshoot technical problems
- Advanced knowledge of current Microsoft desktop and server operating systems
- Advanced knowledge of Exchange, SharePoint, and other server applications
- Advanced knowledge of computer and server hardware
- Familiarity with network troubleshooting
- Professional customer service skills
- Strong written and verbal English communication skills
- Ability and willingness to work in an environment providing 24x7x365 support
Responsibilities:
- Provides resolution for escalated service tickets
- Works with clients to evaluate and solve technical problems
- Evaluates existing systems and/or user needs to analyze, design, recommend and implement system changes
- Configures and supports internal and/or external networks
- Develops and maintains all systems, applications, security, and network configurations
- Troubleshoots network performance
- Recommends upgrades, patches, and new applications and equipment
- Maintains a log of completed work using an incident- Tracking application
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 3.00 - 4.00 Monthly
Positions available: 10
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
- 3+ years recent computer, server, and network troubleshooting experience
- Must be resourceful and able to take initiative in a dynamic environment.
- Ability to effectively and efficiently troubleshoot technical problems
- Advanced knowledge of current Microsoft desktop and server operating systems
- Advanced knowledge of Exchange, SharePoint, and other server applications
- Advanced knowledge of computer and server hardware
- Familiarity with network troubleshooting
- Professional customer service skills
- Strong written and verbal English communication skills
- Ability and willingness to work in an environment providing 24x7x365 support
Responsibilities:
- Provides resolution for escalated service tickets
- Works with clients to evaluate and solve technical
- Evaluates existing systems and/or user needs to analyze, design, recommend and implement system changes
- Configures and supports internal and/or external networks
- Develops and maintains all systems, applications, security, and network configurations
- Troubleshoots network performance
- Recommends upgrades, patches, and new applications and equipment
- Maintains a log of completed work using an incident- Tracking application
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 3.00 - 4.00 Monthly
Positions available: 10
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct