Technical Support Representative - Orlando

Company: Far Out Solutions
Your Application: You have not applied yet
Location: Orlando, USA
Allows working from home: Yes
Employer Email: *********@*******.com (View email)
JOB DESCRIPTION
Requirements:
- 3+ years recent computer, server, and network troubleshooting experience
- Must be resourceful and able to take initiative in a dynamic environment.
- Ability to effectively and efficiently troubleshoot technical problems
- Advanced knowledge of current Microsoft desktop and server operating systems
- Advanced knowledge of Exchange, SharePoint, and other server applications
- Advanced knowledge of computer and server hardware
- Familiarity with network troubleshooting
- Professional customer service skills
- Strong written and verbal English communication skills
- Ability and willingness to work in an environment providing 24x7x365 support

Responsibilities:
- Provides resolution for escalated service tickets
- Works with clients to evaluate and solve technical

problems
- Evaluates existing systems and/or user needs to analyze, design, recommend and implement system changes
- Configures and supports internal and/or external networks
- Develops and maintains all systems, applications, security, and network configurations
- Troubleshoots network performance
- Recommends upgrades, patches, and new applications and equipment
- Maintains a log of completed work using an incident- Tracking application




JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 3.00 - 4.00 Monthly
Positions available: 10


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct



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